Burgoynes Marquees Ltd

Customer Survey Results

Our current performance scores are as follows..

1. When you placed your initial enquiry it was greeted by our staff with coutesy, enthusiasm and efficiency?

 Excellent  Good  Adequate  Poor  Abysmal
71% 27% 2% - -

2. Response to enquiries and bookings (both initial and amended versions) had a speedy written response

 Excellent  Good  Adequate  Poor  Abysmal
72% 27% 1% - -

3. When our representative met with you on site you encountered a courteous, enthusiastic and professional manner. You felt that a thorough understanding of each one of your requirements had been gained.

 Excellent  Good  Adequate  Poor  Abysmal
76% 21% 2% 1% -

4. When our specialist crew was on site they were tidy, flexible and totally committed to making your event an outstanding success. They ensured that your site was left clean and tidy.

 Excellent  Good  Adequate  Poor  Abysmal
66% 29% 4% 1% -

5. The combination of our products and service gave you exceptional value for money?

 Excellent  Good  Adequate  Poor  Abysmal
38% 47% 12% 2% 1%